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Fees & Terms - Online Couples Counselling

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Our Fees

One Hour Zoom Couple Counselling
£70 per couple

One Hour Zoom Individual Counselling
£60 per person

Appointments cancelled with less than 24 hours notice will be subject to full payment and are non-refundable.

Payment Terms

Payment for your first session is made via Paypal or by credit/debit card at the time of booking. All future bookings and payments after your first session are made directly to your therapist.

Working hours – 8.00am-9.00pm

Terms & Conditions

NUMBER OF SESSIONS: – Relationship counselling is not open an ended process – the idea is to help you achieve your goal as quickly as possible. However, in order for the therapy to be effective it is important to try and maintain regular appointments. After every third session your therapist will review how you are progressing.

APPOINTMENTS: Your therapist will be ready for you on time. If you arrive late for any reason, the session will still finish at the appointed time.

CANCELLATIONS: Your therapist reserves the right to charge the full session fee for appointments cancelled with less than 24 hours’ notice. They will inform you of any dates of planned absence or holiday four weeks in advance.

REFERRALS: It may be possible that your work together highlights the need for your therapist to recommend a referral to another counsellor or psychotherapist for some form of specialist therapy, beyond the scope of their professional training and experience. Alternatively, it may (for example) include a referral to your GP for possible medication or a GP referral to another specialist consultant.

CONFIDENTIALITY: Everything that you discuss together is confidential and in accordance with the BACP Ethical Framework for Good Practice in Counselling and Psychotherapy. However, should your therapist consider that you are likely to endanger or cause harm to either yourself or another person, or where there is a legal requirement to disclose information. Your therapist retains the right to consult or inform an outside authority such as (for example) your GP or the police. They will endeavour to inform you of their decision and explain their reasons why prior to carrying out this action. However, your therapist will retain the right to do so without prior consultation with you should they consider that the urgency of the situation requires them to act immediately to safeguard the physical safety of yourself or others.

SUPERVISION: As part of their professional standards your therapist has a responsibility and commitment to work under regular supervision. This means they may have to share and discuss of some of the information from your sessions with a qualified supervisor. This is always under a strict confidential and professional framework and the client identity is always kept anonymous.

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